Privacy Policy
Effective Date: 24/6/2025
Company Name: Vinduespudserskolen ApS
Company Address: Frederikssundsvej 343-345, 2700 Copenhagen, Denmark
Company Email: legal@vinduespudserskolen.dk
CVR Number: 45312933
1. Introduction
This Privacy Policy explains how we collect, use, store, and share personal data when you use our SaaS platform, Companyplanner ("the Service"). We are committed to protecting your privacy and complying with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and other applicable laws.
By accessing or using the Service, you agree to this Privacy Policy.
2. Who We Are
The data controller is:
Vinduespudserskolen ApS
Frederikssundsvej 343-345,
2700 Copenhagen, Denmark
Email: legal@vinduespudserskolen.dk
CVR: 45312933
3. Types of Data We Collect
We collect the following types of personal data:
- User information: Name, email address, phone number, billing address, and company details (including CVR if available)
- Customer data: Data about your customers entered into the platform (e.g., names, addresses, emails)
- Payment data: Payment details if you use paid features (processed by third-party services)
- Usage data: IP address, browser type, device data, user activity
- Cookies and tracking data: As detailed in our Cookie Policy
4. How We Collect Data
We collect personal data through:
- Registration forms
- Account usage
- Integrations with third-party services (e.g., Dinero, Make)
- Cookies and tracking tools
- Customer support communications
5. Purpose of Processing
We use your personal data to:
- Provide access to and operate the Companyplanner platform
- Create and manage your user account
- Process payments and subscriptions
- Send service notifications and updates
- Provide customer support
- Analyze usage for product improvement
- Conduct direct marketing (with consent)
- Comply with legal obligations
6. Legal Basis for Processing
We process personal data based on one or more of the following:
- Your consent
- Performance of a contract
- Legal obligations
- Legitimate interests, such as improving our service and communicating with you as a business user
7. Data Sharing and Third Parties
We may share your data with:
- Hosting providers
- Payment processors
- Customer support tools
- Integration partners (e.g., Dinero, Make) – only with your consent
- Analytics providers (e.g., Google Analytics, Facebook Pixel)
All third parties are required to comply with data protection standards.
8. International Transfers
We may transfer data to countries outside the EU/EEA. In such cases, we ensure appropriate safeguards such as Standard Contractual Clauses or data processing agreements.
9. Data Retention
We retain personal data for as long as necessary to:
- Provide the Service
- Fulfill legal and contractual obligations
- Resolve disputes
- Enforce our Terms of Service
Customer data uploaded by users may be deleted upon account termination or at the user's request.
10. Your Rights (under GDPR)
As a data subject, you have the right to:
- Access your data
- Correct inaccurate data
- Request erasure ("right to be forgotten")
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent at any time
- File a complaint with your local data protection authority
11. Data Security
We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or misuse.
12. Children's Privacy
The Service is not intended for use by children under the age of 16. We do not knowingly collect data from children.
13. Changes to this Policy
We may update this Privacy Policy from time to time. Significant changes will be notified through the Service or via email.
14. Contact Us
For any privacy-related inquiries, contact us at:
legal@vinduespudserskolen.dk